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Major Duties: |
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(a) |
To set up, support, maintain and troubleshoot IT and AV equipment which include but not limited to personal computers (PCs & Mac), mobile devices, servers and networking equipment for campus network and WiFi network; |
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(b) |
To set up, manage and evaluate software / applications / operating system (OS) for PCs, Macs, mobile devices, and servers, including Linux and virtualisation platforms; |
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(c) |
To provide support on data centre management, operations and monitoring, as well as provide IT and multimedia related technical support for staff and students; |
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(d) |
To compile system reports, update operation documents and guidelines, assist in preparing operation manual of AV or IT services and equipment; |
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(e) |
To prepare website and platform development, including the development and maintenance of the campus websites; |
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(f) |
To assist in the procurement and inventory control of relevant stores, software licenses and consumables; |
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(g) |
To take charge of day-to-day system maintenance including equipment and network tests; and |
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(h) |
To assist in photo and video taking, graphic design and desktop publishing work, where necessary, in some operational units. |
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Requirements: |
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(a) |
(i) |
A recognised higher diploma in IT, plus 1 year’s relevant work experience; OR |
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(ii) |
A recognised diploma or higher certificate in IT, plus at least 2 years’ relevant work experience; |
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(b) |
Good knowledge of operation, maintenance and troubleshooting of computer hardware and networking; |
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(c) |
Good knowledge of IT applications, networking, OSs and multimedia design; |
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(d) |
Experience in using Windows PC and Mac; |
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(e) |
Experience / knowledge / skills in at least one of the following areas will be an advantage: |
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(i) |
Installation and administration of Windows, Mac, Linux Server and VM Enterprise Server; |
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(ii) |
Microsoft and Adobe products, other video and graphic editing tools (such as Final Cut Pro) and other common computer / educational software; |
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(iii) |
LAN / WAN technology and TCP / IP; |
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(iv) |
Website development and web programming using languages / software such as Dreamweaver, Flash, RESTful API, AJAX, JavaScript, SQL, .NET, PHP, Java, ASP, HTML and/or CSS; and |
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(v) |
Computer graphics design and video editing; |
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(f) |
Ability to work independently and be a good team player; and |
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(g) |
Being creative and self-motivated with good organisational, interpersonal and communication skills in English and Chinese. |
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Notes: |
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(1) |
Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply. |
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(2) |
Appointees may be required to work irregular hours / outside normal office hours and/or at different work locations on a need basis. |
