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Major Duties: |
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(a) |
The appointee(s) would take up duties in ONE of the following domains within the area of Digitalisation: |
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(i) |
Smart Campus, IoT & AV Solutions Management |
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To support team head to establish the objectives and strategies of digital initiatives and projects, focusing on Smart Campus, Smart Classroom, Meeting room Modernisation and related systems design and development; and |
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To lead and deliver digital initiatives and projects by implementing smart technology, such as IoT, Audio Visual, Room Control, Facilities Booking, digital solutions. |
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(ii) |
Desktop, Mobile Device, Endpoint Software & Website Management |
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To oversee the deployment, configuration, and maintenance of endpoint management solutions and tools; |
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To implement policies and ensure compliance with security guidelines and best practices for all endpoint devices; |
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To manage PCs, printer and software contracts and oversee the notebook ownership program and Apple School Manager; |
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To develop policies and guidelines and ensure robust website security, promote digital accessibility, and facilitate hosting support and cross-border network solutions; and |
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To collaborate with vendors and users to develop and maintain websites. |
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(b) |
To manage the projects, including but not limit to funding acquisition, tendering, feasibility study, budgeting, solution development and testing, vendor and contract management; |
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(c) |
To collaborate with different stakeholders to collect user requirements, perform user journey analysis, consolidate use cases, identify pain-point and areas of improvement in user journey; and |
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(d) |
To conduct market research and maintain good knowledge of the latest trends in education sector, digital solutions, and materials, and identify opportunities to apply these in projects. |
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Requirements: |
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(a) |
A recognised degree in IT or equivalent with at least 5 years’ relevant work experience; |
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(b) |
Experience in IT project management will be an advantage; |
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(c) |
Good supervisory skills, interpersonal skills and be a good team player; |
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Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders; and |
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Proficiency in English and Chinese. |
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(f) |
Applicants with excellent knowledge, certifications and hands-on experience in any of the following aspects will be an advantage: |
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(i) |
IoT / Smart Campus Solution / Smart Classroom Solution / Smart Building Solution; |
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(ii) |
Facility Booking System / Integrated Operations Centre (IOC) / CCTV AI Camera / Digital Signage; |
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(iii) |
A broad range of audiovisual (AV) technologies, including AV over IP, control system; |
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(iv) |
MQTT, Modbus TCP / RTU, LoRa, ZigBee, WiFi, Bluetooth and NB-IoT application implementation; |
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(v) |
Endpoint Management (Microsoft Endpoint Manager, Jamf) / Mobile Device Management (Intune, AirWatch) / Endpoint security (antivirus, encryption) / VDI solution / USB storage blocking / Software Asset Management (BCM); |
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(vi) |
Bulk contract negotiation / printer or software contracts / PC procurement / maintenance contracts / Microsoft agreements (MPSA, MCA) / Notebook Ownership Programs / Apple School Manager; and |
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(vii) |
CMS solutions (Joomla, Drupal) / Website security (SSL/TLS, firewalls) / Digital accessibility (WCAG) / Website hosting solutions (cloud-based, CDN). |
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Notes: |
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(1) |
The post is at the rank of “Senior Officer”. |
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(2) |
Applicants with less relevant experience and / or qualification may be considered for the post of Assistant Systems Manager, at the rank of “Officer”. |
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(3) |
Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply. |
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(4) |
Appointees may be required to work irregular hours / outside normal office hours and / or at different work locations on a need basis. |
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(5) |
Appointees may be posted to any operational units of the VTC and may have different post titles which are subject to change at the Council’s discretion. |
